All items are shipped within 4-5 Business days after payments. Unless cases of holidays or pre-sales. In case of holidays we will ship on the next business day. In cases of pre sales, the package will be shipped immediately the drop is done by the Breeder.
Tree Star SeedBank do not keep your order ON HOLD for more than 48 hours meaning your order will be cancelled.
Guaranteed Shipping!! What is Guaranteed Shipping? If you paid the $20 for shipping and your package according to tracking shows it never made it, we will replace your package with equal value if the items are no longer in stock.This applies to both DOMESTIC & INTERNATIONAL shipping.
We are not responsible for LOST/STOLEN/MIS-DELIVERED) Packages. We strongly advice our customers to give their correct shipping address, we go off by what USPS or FedEx tracking says!! if it says Delivered, the loss package will NOT be replaced.
INTERNATIONAL SHIPPING :
All orders are shipped within 5-7 business days after the order is placed regardless of the postage purchased.
During sales and new product releases the volume of orders can cause the processing time to take up to an additional 7 business days.
If there’s an issue with your order, send us an email at support@treesstarseedbank.com and we will make sure it gets fixed.
Alternatively reach us at treesstarseedbank@If any question you can contact our live chat service Robert Levine.